Because UrbanPromise Toronto is certified by the Canadian Council of Christian Charities, there are a few things you can expect from us:
1. Accountability: We hold ourselves accountable to Christ, to governing authorities, to CCCC, to donors, and to the public.
2. Transparency: We agree to provide a copy of our most recent audited financial statements to anyone who requests them.
3. Excellence: We follow a commitment to excellence in resource management, donor relationships, program evaluation, and governance.
4. Respect: We recognize that our donors are people. We commit to respecting the interests and dignity of the donor in every interaction.
5. Responsiveness: We will welcome your questions, respect your complaints, and provide prompt answers.